KELLY CULLEN

Last updated: August 11, 2026

These Terms & Conditions govern your use of the Pleasant Wellness website and services provided by Pleasant Wellness, LLC, including services provided through Kelly Cullen.

By accessing or using the Website, submitting a form, scheduling a consultation, or purchasing a service from Pleasant Wellness, you agree to these Terms. If you do not agree with these Terms, please do not use the Website or our services.

1. About Pleasant Wellness
Pleasant Wellness provides wellness-related services, education, consultations, coaching, and related resources.
Consultations may be provided in person, by telephone, through Zoom or another video conferencing platform, or through another agreed-upon method.

The specific scope, availability, pricing, and terms of a service may be described on the Website, during the scheduling or enrollment process, or in separate service agreements or consent forms.

2. Website Use
You may use the Website only for lawful purposes and in accordance with these Terms.
You agree not to:

• Use the Website in violation of any applicable law or regulation.

• Attempt to gain unauthorized access to the Website, accounts, systems, or networks connected to the Website.

• Interfere with or disrupt the operation or security of the Website.

• Introduce viruses, malicious code, or other harmful technology.

• Copy, reproduce, distribute, or commercially exploit Website content except as permitted by these Terms or with our written permission.

• Use information obtained through the Website to misrepresent your identity or engage in fraudulent or misleading activity.

We reserve the right to restrict or terminate access to the Website where reasonably necessary to protect Pleasant Wellness, its users, or its systems.

3. Health and Wellness Disclaimer
Information provided through the Website, emails, text messages, downloadable resources, social media, educational materials, or other general communications from Pleasant Wellness is provided for educational and informational purposes.
General Website content is not intended to replace individualized medical advice, diagnosis, or treatment.

Do not disregard professional medical advice or delay seeking appropriate medical care because of information you have read or received through the Website.

If you believe you are experiencing a medical emergency, contact the appropriate emergency medical service or seek immediate medical attention.

Your individual results may vary. Pleasant Wellness does not guarantee that any particular service, recommendation, wellness strategy, supplement, product, or program will produce a specific health outcome.

4. Consultations and Services
Pleasant Wellness may offer consultations and other services conducted in person, by telephone, through Zoom or another video conferencing platform, or through another agreed-upon method.

When scheduling or purchasing a service, you agree to provide accurate and complete information reasonably necessary to administer the service.

Certain services may require you to complete additional intake forms, questionnaires, acknowledgments, informed consent documents, or agreements before the service is provided.

Detailed health and medical information required in connection with services is intended to be collected through Pleasant Wellness’s designated practice management platform, such as Practice Better, rather than through general Website marketing forms.

Any additional agreement or informed consent applicable to a particular service will apply in addition to these Terms. If there is a conflict concerning that specific service, the more specific service agreement or consent document will control to the extent of the conflict.

5. Scheduling, Rescheduling, and Cancellations
Appointments are subject to availability.

Specific cancellation, rescheduling, late-arrival, no-show, deposit, and refund policies may be provided during booking or in connection with a particular service.

By booking an appointment, you agree to the policies presented to you during the booking process.

Pleasant Wellness reserves the right to reschedule or cancel an appointment when reasonably necessary. If this occurs, we will make reasonable efforts to notify you using the contact information you provided.

6. Fees and Payments
Prices for Pleasant Wellness services may be displayed on the Website, booking page, invoice, checkout page, proposal, or service agreement.

You agree to pay the fees disclosed to you when purchasing or enrolling in a service.

Payments may be processed by third-party payment providers. Your payment information may therefore be subject to the payment provider’s own terms and privacy practices.

Unless otherwise stated in writing, you are responsible for any applicable fees associated with the services you purchase.
Refund eligibility, if any, will be determined by the refund or cancellation terms applicable to the specific service or program purchased.

7. Affiliate Links and Third-Party Products
Pleasant Wellness may recommend or provide links to supplements, books, wellness products, services, or other products offered by third-party companies.

Some links may be affiliate or referral links. Pleasant Wellness may receive a commission or other compensation if you make a qualifying purchase through certain links, at no additional cost to you.

Products accessed through these links are not directly sold, processed, fulfilled, or shipped by Pleasant Wellness unless expressly stated otherwise.

When you follow an affiliate or third-party link and make a purchase, the transaction is between you and the applicable third-party merchant or provider. The merchant’s own terms, privacy policy, return policy, shipping policy, warranties, and other conditions apply to your purchase.

Pleasant Wellness does not control and is not responsible for the availability, manufacturing, fulfillment, shipping, quality, safety, labeling, warranties, claims, or refund practices of third-party products or merchants.

References to third-party products are not guarantees that a particular product is appropriate for every individual. Consult an appropriate healthcare professional regarding questions about supplements or products in light of your individual circumstances.

8. Third-Party Platforms and Services
Pleasant Wellness may use third-party platforms to provide or support its services, including systems for:

• Appointment scheduling

• Practice management

• Customer relationship management

• Email and SMS communication

• Video conferencing

• Payment processing

• Website hosting

• Analytics

• Forms and surveys

Your use of a third-party platform may also be governed by that provider’s own terms and privacy policies.
Pleasant Wellness is not responsible for outages, interruptions, errors, security incidents, or other actions caused solely by third-party platforms outside our reasonable control.

9. Email and SMS Communications
By providing your contact information, you may receive communications related to inquiries, requested resources, appointments, services, or transactions.

Where permitted by applicable law and, where required, with your consent, Pleasant Wellness may also send educational or promotional communications.

You may unsubscribe from marketing emails using the unsubscribe link included in the email.

If you have consented to receive SMS messages, you may opt out by replying STOP. Reply HELP for assistance. Message and data rates may apply, and message frequency may vary.

Consent to receive marketing text messages is not a condition of purchasing Pleasant Wellness services.
Opting out of marketing communications does not prevent Pleasant Wellness from sending communications reasonably necessary to respond to your requests or administer services you have requested.

Please refer to our Privacy Policy for additional information about how personal information and SMS information are handled.

10. Educational and Downloadable Materials
Pleasant Wellness may provide guides, PDFs, checklists, videos, emails, articles, worksheets, recipes, educational materials, or other resources.

Unless otherwise stated, these materials are provided for personal, non-commercial and educational use.
They are not a substitute for individualized professional or medical advice.
You may not reproduce, sell, license, distribute, publish, modify, create derivative commercial products from, or otherwise commercially exploit these materials without prior written permission from Pleasant Wellness.

11. Intellectual Property
Unless otherwise indicated, the Website and its original content—including text, graphics, branding, logos, photographs, videos, educational materials, downloads, Website design, and other materials created by or for Pleasant Wellness—are owned by Pleasant Wellness or used with permission.
These materials are protected by applicable intellectual property laws.
Nothing in these Terms transfers ownership of Pleasant Wellness intellectual property to you.

12. Testimonials and Results
Testimonials, reviews, case examples, or descriptions of client experiences that may appear on the Website or in Pleasant Wellness marketing materials represent individual experiences.
They are not guarantees, promises, or representations that you will achieve the same or similar results.
Health, wellness, and other outcomes vary based on numerous individual factors.

13. Accuracy of Website Information
Pleasant Wellness makes reasonable efforts to provide useful and accurate information, but Website content may occasionally contain errors, omissions, outdated information, or inaccuracies.
We may modify, update, correct, or remove Website content at any time without prior notice.
We do not guarantee that all Website content will always be complete, current, or error-free.

14. Third-Party Websites
The Website may contain links to websites operated by third parties.
Pleasant Wellness does not control these websites and is not responsible for their content, privacy practices, availability, products, services, or business practices.

Accessing a third-party website is at your discretion and subject to that third party’s terms and policies.

15. Disclaimer of Warranties
To the extent permitted by applicable law, the Website and general Website content are provided on an “as is” and “as available” basis.

Pleasant Wellness does not warrant that the Website will always be available, uninterrupted, secure, or error-free.
Nothing in this section limits obligations or warranties that cannot legally be excluded or modified.

16. Limitation of Liability
To the maximum extent permitted by applicable law, Pleasant Wellness will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from your use of, or inability to use, the Website or general Website content.

Pleasant Wellness is not responsible for losses arising from third-party websites, affiliate merchants, products purchased from third parties, or third-party platforms outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

17. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Pleasant Wellness from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful use of the Website, your material violation of these Terms, or your infringement of another person’s rights.

18. Privacy
Your use of the Website is also subject to our Privacy Policy, which explains how Pleasant Wellness collects, uses, shares, and protects personal information.

The Privacy Policy should be read together with these Terms.

19. Changes to These Terms
We may update these Terms from time to time to reflect changes to our Website, services, business practices, or applicable requirements.

When these Terms are updated, the revised version will be posted on the Website and the “Last updated” date will be changed.

Your continued use of the Website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

20. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

21. Governing Law
These Terms are governed by the laws applicable to Pleasant Wellness’s business operations in the State of Michigan, United States, without regard to conflict-of-law principles, except where applicable consumer or other laws require otherwise.

22. Contact Us
If you have questions regarding these Terms & Conditions, please contact Pleasant Wellness through our Website:
Pleasant Wellness, LLC
Email: kelly@pleasantwellnessmi.com
Phone: 517-518-0560
Website: pleasantwellnessmi.com